Privacy Policy

Privacy Policy

We are committed to protecting your personal information and being transparent about how we use it.

Last Updated: 26 March 2026

Summary: iSmartSociety collects only the information necessary to operate our society management platform. We never sell your data. Your data is encrypted, secured, and governed by strict role-based access. You can request deletion or export of your data at any time.

Privacy Policy

iSmartSociety (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and web platform.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, address 
  • Society Details: Flat number, building, role (resident/admin/security) 
  • Usage Data: App activity, login details, device info 
  • Uploaded Content: Documents, images, visitor logs, complaints 

2. How We Use Your Information

We use your information to:

  • Provide and manage society services 
  • Enable communication between residents and management 
  • Maintain security (visitor tracking, alerts) 
  • Improve app performance and features 
  • Send notifications and updates 

3. Data Sharing

We do not sell your personal data. Data may be shared with:

  • Society administrators (as required for operations) 
  • Service providers (hosting, analytics) 
  • Legal authorities (if required by law) 

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is 100% secure.

5. Data Retention

We retain your data as long as your account is active or required for legal/operational purposes.

6. User Rights

You can:

  • Access or update your data 
  • Request account deletion 
  • Opt-out of notifications 

7. Third-Party Services

Our app may use third-party services (e.g., payment gateways, analytics tools). Their policies apply separately.

8. Changes to Policy

We may update this policy from time to time. Users will be notified of significant changes.

9. Contact Us

For any queries:
📧 Email: support@ismartsociety.com