Account & Registration FAQs

Residents can register using their mobile number after receiving access approval from the society admin or management committee. Users need to verify their mobile number through OTP verification and complete their profile details. Once approved, they can start accessing society services and community features through the platform.

If you do not receive the OTP, first check your mobile network connection and confirm that the entered mobile number is correct. Wait for a few seconds and use the resend OTP option if necessary. SMS delivery delays may happen due to network issues. If the problem continues, users can contact support for assistance.

Yes, tenants can use iSmartSociety if the society admin or flat owner provides them with access permissions. Tenants can manage visitor approvals, complaints, notices, and society communication directly through the platform. Access rights may vary depending on society policies and permission settings.

Yes, users can access the same iSmartSociety account on multiple devices using their registered mobile number. This allows residents and admins to stay connected through both mobile and web platforms conveniently. Additional verification may be required occasionally for account security purposes.

Users can update their profile details from the Profile Settings section within the app. Information such as name, email address, contact number, vehicle details, and family member information can be modified anytime. Some profile updates may require approval from the society administrator depending on society policies.